Cancellation & Refund Policy
Last updated on 09-11-2023 18:04:14

Mihirahs Foods Private Limited believes in helping its customers hence we have a liberal cancellation policy.

Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
• Mihirahs Foods Private Limited does not accept cancellation requests for perishable. However, a refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked and determined the same at his
end. This should be reported within Only same day days of receipt of the products. In case you feel
that the product received is not as shown on the site or as per your expectations, you must bring it to the
notice of our customer service within the same day days of receiving the product. The Customer
Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. In case of any Refunds approved by the Mihirahs Foods Private Limited, it’ll take 1-2
Days for the refund to be processed to the end customer.